WHEN SHALL I START SHOPPING FOR MY DRESS & HOW LONG DOES IT TAKE TO RECEIVE IT ONCE ORDERED?

We recommend that you begin dress shopping 9-12 months in advance of your wedding date.  Ideally when purchasing 8-10 months in advance of your wedding day.   


Wedding gowns usually take 4-6 months to arrive.


Accessories take 2-3 months to arrive. 


You need it SOONER, no problem!

It is never too late, but every second count! Your options include buying one of our samples off the rack or working with a consultant to determine which designers can meet your time frame for a “special order” gown, which could include an additional rush charge. 

DO I NEED AN APPOINTMENT?

Not on Wednesdays!  Come in and see our amazing inventory (Not to try on dresses).  It will help you decide if a dress fitting appointment is necessary to schedule. You may also get inspiration by following us on IG @PoisedBridal we feature the most accurate event details and the latest trends from our designers.

No guests allowed during Wednesday Inspiration. 


You also never need an appointment when buying gifts!


If you want to TRY on dresses, you do need an appointment. To provide you with the best experience, we strongly recommend that you book an appointment prior to coming to our store, especially if you want to try on gowns or accessories.

 

Please click on the appointment button or click here to request your appointment or call us at (956) 294-0000. 


Types of appointments:


Accessories Appointment: 

No appointment needed to buy gifts, or browse our accessories, needed only to try on accessories!

*$14.00 - 1 HR appointment fee (*A $14 accessory credit will be applied when you say buy during your appointment experience)

-1-hr appointment required for trying on any of vast inventory of shoes, veils, jewelry, and headpieces.

Limit of 2 guests (no children under 12 yrs please) 


Silver Dress Fitting Appointment:

*$39.00 1.5 HR appointment fee (*A $39 gown credit will be applied when you say "yes to the dress" during your appointment experience) 

Limit of 4 guests (no children under 12 yrs please) 


Gold Dress Fitting Appointment: 

* $150 - 2 HR appointment fee (*A $100 gown credit will be applied when you say "yes to the dress" during your gold experience)

Your experience will include:

Two hours of exclusive access to our entire salon, along with the expertise of one of our stylists. Your choice of savory treat, sweets, and your choice of Champagne.

Limit of 4 guests (no children under 12 yrs please) 


Custom Dress & Accessories Appointment:

*$25 - 1 HR appointment fee (*A $25 custom dress credit will be applied towards any purchase) Meet with our gown or accessory specialist to design your DREAM wedding gown or headpiece. Custom gowns range between $3K to $20K 

No guests are allowed.


Alteration Appointment: Thursdays and Saturdays only.

*$25 - 1 HR appointment fee (* A $25 gown alteration will be credited)

Meet with our expert bridal seamstress that will work with you from beginning to end to ensure your gown fit is perfect.

No guest during alterations visits.


HOW MANY GUESTS AM I ALLOWED TO BRING TO MY APPOINTMENT?

0 to 4 guests depending on appointment.

As much as we love the idea of having your closest friends and family be a part of this special moment, we believe that this time should be as intimate as possible. 

We want the focus to stay on you. 


We’ve found that sometimes too many opinions end up overwhelming the bride’s decision, and we don’t wish stressful shopping upon any of our brides. 

For your sake, we advise keeping your squad under 4 and for our sake, so that we can comfortably accommodate everyone in our boutique. 


Please note that there are no kids younger than 12 years old allowed in the store.

WHAT IS THE PRICE RANGE OF YOUR GOWNS?

Our exclusive gowns range from $2,000 to $15,000 

We carry a wide range of styles and prices to accommodate all budgets, all of our dresses are made-to-order and some can be custom made to fit your body shape. 

All our dresses are made with the highest quality materials and craftsmanship from all over the world

WHAT IF THERE IS A GOWN THAT I LIKE FROM A DESIGNER YOU CARRY, BUT YOU DON'T HAVE IN YOUR STORE?

While we can't carry entire collections from each of our designers, we have  the ability to request particular samples. Please email Info@PoisedBridal.com to inquire about requesting a gown that we don't carry permanently. 

IS THE SALON PET OR KID-FRIENDLY?

We adore kids and animals, unfortunately because of their safety who may pick up small beads and rhinestones, We kindly ask that you do not bring any animals or kids under the age of 12 to your appointment.

DO I NEED TO BRING ANYTHING TO MY APPOINTMENT?

For the best experience, we recommend that you bring a hair tie, nude undies, Spanx, nippies or a strapless bra, and a pair of high heels, and please NO more than 4 guests.

DO YOU OFFER/INCLUDE ALTERATIONS?

Alternations are a separate cost from the purchase of your gown. We have a seamstress in house to accommodate your needs.

DO YOU SERVE BEVERAGES?

Please refrain from bringing any outside food or beverages as we offer water.  But please note that soda, coffee and beautiful wedding dresses don't mix. 

WHAT IS THE BEST METHOD OF CONTACT

We are a small team and are constantly in appointments. If you have any questions the best method of contact is email. Please email us at Info@PoisedBridal.com or text us at (956) 358-4445 and we will do our best to answer within the same day. Please note our phone line is not managed so the best method of contact is always email! 

WHAT IS YOUR APPOINTMENT CANCELLATION AND DRESS RETURN POLICY?

Appointment Cancellation:


We kindly ask that you give us at least 24 hours notice if you need to cancel or re-schedule your dress fitting or you will forfeit the appointment fee. 


We host private appointments and cannot fill the slots last minute. 


We are never upset with you when you miss an appointment. We know that’s life. In return, we ask for you to understand that scheduling an appointment with us is like buying tickets to an event. If you miss the event, it doesn’t matter why you missed it, or even if it was your first time, you can’t turn in your tickets for a refund. 


If you are a no-show, change or cancel your appointment in less than the 24 hours window, the appointment fee is forfeited.


Return Policy:


Due to the nature of the wedding business, ALL SALES ARE FINAL. 

-There are NO exchanges and NO refunds. 

-Deposits are non-refundable.




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